The importance of using a CRM Software

Marian Cozma
3 min readMay 23, 2021

First of all, CRM stands for Customer relationship management and it is one of many different approaches that allow companies to manage and analyze their interactions with customers.It supports sales management, delivers actionable insights, integrates with social media, and facilitates team communication.

Here are a few points that highlight the importance of using CRM software for your business:

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Marian Cozma
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Hi, I'm Marian a digital designer based in London, UK. Building brands with beautiful design and intelligent in mind.